Release and Deployment Management ToolKit 18
What does it do for IT?
Enable the successful, issue-free deployment of a new service by ensuring all infrastructure, applications, monitors, policies, procedures and training are in place to successfully deliver the service at expected Service and Operating Levels.
Events, issues, and problems that occur in the operating environment during the critical early life stage of production are easily able to be
- Monitored
- Tracked
- Reported
- Managed
What does it do for the Business?
Includes 13 sub-areas that focus on deploying a new service or major service improvement in a production environment and managing the operations of the service through its critical early life phase.
Included in Release and Deployment Management
- Operational Readiness Review and Certification
- Early Life Support Planning
- Release Management and Rollback Planning
- Release & Deployment Environment Planning
- RFC Management
- Configuration Baseline Planning
- Release & Deployment Scheduling & Resource Assignments
- Release Package Development
- Environment Preparation
- Release Deployment into ELS
- Post Implementation Review
- ELS Audit
- End ELS and Handoff to Operations
