Service Made Simple “Best Fit” Tools

Service made Simple’s out-of-the-box “best fit” tools are tailored to fit you. Our a la carte solution lets you deliver service in a new way.

How Does It Work?

We provide the options to choose from over 200 repeatable processes, templates, checklists as well as metrics for your company to tailor a solution that works. Say good-bye to process for process sake.

We offer individual tools that have been created based on the unique combination of Best Practices, decades of experience, coupled with innovation to allow you to identify specific areas that you would like to make better within your organization. Each tool works like a puzzle piece, delivering its own benefits and repeatable methods, each adding more value as you expand the total view.

Over 218 Assets to Choose From

You have much to choose from, with over 218 Assets

  • Templates
  • Processes
  • Checklists
  • Tutorials

Data Model

  • Over 12,000 data elements


  • Metrics on over 40 discrete functions

Service Made Simple tools are designed to help build relationships that succeed between Business, IT and Operations.

Training Modules

Our tools help enhance your existing technology process quickly and cost effectively so you can

  • Develop the products your business customers want
  • Improve business customer satisfaction
  • Gain executive insight into product development, delivery and support
  • Improve IT performance without disrupting product development schedules or modifying established product delivery lifecycles

Service Made Simple offers a whole solution for your organization. A complete, comprehensive Service Framework toolset that offers rapid impact.

The Service Made Simple Product Suite contains everything an organization needs to

Develop a Service delivery strategy

Create a customer focus

Develop and deliver services

Measure and manage service development and post-deployment performance

To learn more about the Service Made Simple Tools TOOLKIT

Their process work, methods, procedures and flows are rock solid and provide the change foundation we need. Strong Change Management expertise means that all materials are being used. The consulting team was assembled quickly and staffed with top consultants with key competencies.

IaaS Director

This product helps resolve issues and increases communication between product development and the customer.

Sr. IT Software Director

I buy the tool (ServiceNow), collect analytics, and the Service Made Simple team can use their tools to tell me what to do with the data and how to fix any problems with adoption that come up.

Infrastructure Vice President

The Service Made Simple Team really know their stuff! (Service Delivery)

Software Development Director

I like that your methods are Enabling where we pick what we want. Tired of being forced to use what they (Big SI’s) want us to use.

Program Delivery Manager