By 2017 over 50% of all IT dollars will be spent outside of IT.

Putting IT in the position of babysitting their technology empire vs. innovating their company’s future. Why is this happening and how can we change it?
IT works hard to maintain and deliver good technology products. But if the Business customer believes they

  • aren’t easy to use
  • take too long to deliver their features
  • cost more than they expect it should

They know that today’s technology market gives them choices. That’s why so many IT customers are turning their back on in-house IT and are going outside the company for suppliers that offer services that meet their needs.
Is IT treating your business customer better then all of those Cloud offerings? You have the information in your hands for all of their decisions and should know them better than anyone else to provide the best customer service. That’s the key.

The answer is simple.

As an IT Manager, what should do you do when your customers don’t like or won’t use the products you build? To make your customers happy. Think Service…
With our Quick Start tools, we can help quickly transform your IT department into an organization that creates technology products packaged as services…services that truly meet the needs of your customers and actually make your customers happy…and we don’t change what already works in your IT organization!
Service Made Simple out-of-the box tools and tailored roadmaps help companies like yours package technology products that meet the expectations and deliver the benefits that your customers want from services. We deliver solutions that will actually work in your organization – and we do it in months, not years.

Service Made Simple

We make customer satisfaction a reality in a whole new way

With our Quick Start tools, we can help quickly transform your IT department

into an organization that creates technology products packaged as services…services that truly meet the needs of your customers and actually make your customers happy…and we don’t change what already works in your IT organization!
Service Made Simple out-of-the box tools and tailored roadmaps help companies like yours package technology products that meet the expectations and deliver the benefits that your customers want from services. We deliver solutions that will actually work in your organization – and we do it in months, not years.

Service Made Simple

We make customer satisfaction a reality in a whole new way. Some companies are past the point of pulling this back, others can still change their future. Let us help. To see how XXXXXXXXXXX.

Tools to Get the Job Done

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IT as Content Experts

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Process that Works

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We Listen

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60
Tools
50
Years combined experience
36
Satisfied Clients
759
Processes Implemented