My Story

Information Technology Executive with expertise at leading small to very large, multi-location teams in implementing ITIL processes, resulting in high levels of customer satisfaction with a clear understanding of how to manage costs

  • Over 5 years in consulting guiding companies to meet and exceed challenging goals
  • Recognized as an excellent communicator and inspirational motivator in leading significant change by various levels of the organization needed to implement and sustain the change
  • Certified in several organization dynamics instruments when applied facilitate successful organizational change, including Emergenetics profiles https://www.emergenetics.com/ ; EQi and TESI http://www.cgrowth.com/
  • BS in Applied Psychology, Regis; Leadership Certificate, Regis University

My Skills

Change Management

50%

Data Mining

50%

Service Now

50%

Leadership Training

90%

Process Design

80%