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October 2015

Shining a Light on Shadow IT

October 14, 2015 @ 12:00 pm - 1:00 pm MDT

By 2017, over 50% of all IT dollars will be spent outside of IT, putting IT in the position of babysitting their Empire vs. Innovating their future. Some companies are past the point of pulling this back, others can still change their future. We will discuss what’s driving this trend and 5 steps that IT can put in place now to prevent the impact on your organization (before it is too late optional).

You will Walk Away Knowing:
- Trends related to Shadow IT and the financial cost
- How to know if the relationship between IT and the business can be saved
- 5 Steps that can help put your relationship on the right path

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November 2015

Building Shared Value Between the Business and IT

November 4, 2015 @ 1:00 am - 2:00 pm MST

How do you know if IT is delivering value to your Business customer? How do you know if the IT projects are focused on the benefits that the Business wants you to deliver? We have all been speaking for years about aligning IT and the Business, and we have all tried many things to make that work but the results are still not promising. We will be discussing a method that has repeatedly proven to provide the steps necessary to allow IT to focus on value and priorities that deliver the benefits that to your Business Customer.

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Metrics that Matter in IT Operations

November 18, 2015 @ 1:00 am - 2:00 pm MST

Today's companies cannot survive without access to the data they need to serve their customers. This puts most IT Operations departments in the middle of a firestorm more often than they would like. Availability and performance at a competitive cost is essential for every IT Operations organization to demonstrate. Are your conversations about service based on data or based on momentary experiences? Is service improving or declining? Are costs competitive? Using metrics can make these discussions much more efficient and effective. They can also ensure that your limited resources are focused on the area that matters most. We will discuss the metrics that make a difference for your team, as well as, the most important element of managing metrics.

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February 2016

“Pink 16”

February 14, 2016 - February 17, 2016
Bellagio Hotel, 3600 S Las Vegas Blvd
Las Vegas, NV United States
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I am pleased to let you all know that Service Made Simple will be participating in Pink16 in Las Vegas February 14-17. We are excited to have our team be…

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March 2016

Webinar Series: Ascent and Service Made Simple 1st Quarter 2016

March 1, 2016 - March 4, 2016

Webinar – Zeroing in on Process APIs: Managing Legacy and Emergent Development Side-by-Side The message is clear. The legacy Software Development Life Cycle used to manage the maintenance of mature…

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